Issuing Authority
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Establishments
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Hotline/s
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Department of Tourism
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• Primary Tourism Enterprises
• Accommodation Establishments (Hotels, Resorts, Apartment Hotels, and other Accredited Accommodation Establishments)
• Travel and Tour Services
• Meetings, Incentives, Conferences & Events (MICE) Venues/Facilities
• Restaurants inside Hotels/Resorts
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This email address is being protected from spambots. You need JavaScript enabled to view it. or DOT Hotline (1-386)
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Department of Labor and Employment
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• Manufacturing • Construction sites • Utilities (Electric, Water, Gas, Air conditioning Supply, Sewerage, Waste Management) • Information and Communication companies (Private Publication, News, Movie Production, TV and Radio Companies) • Information Technology and Business Process Management (IT-BPM) • Warehouses
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1349
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Department of Trade and Industry
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• Groceries, supermarkets, membership shopping clubs • Convenience stores • Construction supply/ hardware stores • Logistics Service Providers (outlets) • Barbershops and Salons • Service and Repair Shops
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DTI Direct (1-384)
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Local Government Unit (City or Municipality)
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• Malls • Wet markets • Other retail stores • Restaurants outside Hotels/Resorts • Fast food, Eateries, Coffeeshops, etc. • Banks, money changers, pawnshops, remittance centers • Car wash • Laundry service centers • Art galleries, libraries, museums, zoo • Sports centers • Tutorial, Testing, and Review Centers • Gyms • Spas • Cinemas • Arcades • Dental Clinics • All other private establishments
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Public Assistance and Complaints Desk (PACD)
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Department of the Interior and Local Government (DILG)/ Philippine National Police (PNP)
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• City Halls, Municipal Halls, Provincial Capitols • All other Local Government Unit facilities and buildings • Police Camps and Stations • Bureau of Fire Protection Offices and Fire Stations • Provincial/District/City Jails • Barangay halls and other barangay facilities • All other public establishments not covered by the other Issuing Agencies
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Public Assistance and Complaints Center
Telephone: (892) 50343 | (892) 51144
Globe: (0927) 422 6300
Smart: (0931) 384 9272
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